None taxi station can not do without special software solutions, integrated with telephony. Cardiologist follows long-standing procedures to achieve this success. If you are interested in quickly pay for business with little investment, dispatch taxis to drivers under contract for own car – that's it! As with any business organization, the organization of a taxi is complicated, and has its own quirks and nuances. Let's look at how to organize themselves for this activity. Business Plan What taxi tools and resources you plan to use for a taxi dispatcher: the building where you are going to work, furniture, machinery and equipment. Dispatching You will need the room, and maybe a few rooms for dispatch, accounting, technical specialist and medical officer. Relationship If you have decided on the amount of space, begin to fill them with the necessary office equipment.
You will need "nice" phone number. The lighter the room, the easier (cheaper) to advertise it. You will also need a mini office – PBX functions with call hold, call redistribution between operators, call recording, identifying the incoming number and compulsory integration with software (software) for order management. Such a cumbersome and not flexible system is not very convenient to use. There is much more adapted solution that has great potential – innovative hardware and software system for organizing a taxi dispatcher Infinity. It does not require the installation of office mini – ATS and has stunning features. For example: – reception and management applications – a record conversations (on the orders separately) – parking and turn the sides – working with corporate customers – flexible rules for calculating the value (in neighborhoods, in kilometers, time) – the call with one click – holding shares prize Travel – mutual settlement with the drivers – Caller ID – base address, the ability to set the address on the first characters entered – statistics on the work of the operators – a complete package of required reports – the ability to connect headsets – complete statistics of calls (missed and received calls, call duration).